CLUBAUTO NEWS

MOST ADMIRED CORPORATE CULTURE

Club Auto named best-in-class Canadian organization.

November 24, 2017, THORNHILL (ON) – Club Auto named one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital. Club Auto has been named as one of the 2017 Most Admired Corporate Cultures in Canada by Waterstone Human Capital, a leading executive search firm specializing in recruiting for fit and cultural talent management.

This award, now in its 14th year, recognizes best-in-class Canadian organizations for embracing cultures that enhance performance and sustain a competitive advantage. The award is presented annually to companies that demonstrate best-in- class performance in vision and leadership; recruitment and hiring for fit; cultural alignment and measurement; retention; rewards and recognition; organizational performance; and corporate social responsibility.
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MONCTON LAUNCH

Club Auto to create up to 150 jobs in Moncton.

November 14, 2017, MONCTON (GNB) – Club Auto, a customer experience management company within the automotive sector, has opened a business services centre in Moncton and will create up to 150 jobs over the next five years with support from the provincial government.
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CONTACT CENTRE WORLD AWARDS

Club Auto brings home 4 golds awards!

November, 2017, LONDON (UK) – In June 2017, Club Auto was honoured to be invited to the regional Best Practice Awards for North and South America by Contact Centre World, the world’s largest global association for Contact Center & Customer Engagement. With the goal of learning from the experience, the Club Auto Solutions Centre team travelled to Orlando, Florida to compete against other contact centre companies in 4 separate categories:

• Best Help Desk

• Best Customer Service

• Best Contact Centre

• Best Technology Solution

After presenting a strategic overview and performance results for each category, the Club Auto Solutions Centre team was thrilled to win 4 Gold Medals at the awards ceremony on the final day of the event. In addition to being recognized as the leader for the Americas region in each category, Club Auto had now qualified for the global competition. Last week, the Club Auto Solutions Centre team competed in the Global Contact Centre Masterclass Best Practice Conference in London, England. Up against finalists from all over the world, Club Auto once again took home Gold Medals in all 4 categories.

These contact centre awards are a testament to the hard work and dedication of the entire Club Auto team over the last 3 years. Our strategy for becoming the market leader has proven to be effective in the OEM sector, while also contributing to being recognized as an industry leader on a global scale. Club Auto’s client-centric, performance-based culture continues to propel the company to new heights, while creating great value for our employees, clients and shareholders.